Practical guide · England

I don't agree with my mental-health diagnosis — what can I do?

Questions to ask if a diagnosis does not make sense to you, information you can add, and how to discuss the next step without simply disengaging from care.

Ask how the conclusion was reached

Ask what information or criteria led to the diagnosis, what alternatives were considered, and whether there are uncertainties. You can also ask for unfamiliar terms to be explained in ordinary language.

Add information that may have been missed

If you froze, forgot important history, or think something was misunderstood, write it down and contact the service. Explain specifically what you think is missing or inaccurate.

Ask what the diagnosis changes

A useful question is what the label means for treatment, medication, referrals or support. Sometimes understanding the practical consequence makes the discussion clearer.

Discuss review or another opinion

Ask the service what review process is available and whether another clinical opinion is appropriate. Options vary by service and situation; do not stop prescribed treatment suddenly because you disagree with a label without discussing the risks with a qualified clinician.

Make the appointment easier to use

Put the things you do not want to forget into one private note before you go.

Open appointment prep →

Trusted source

NHS / NHS England guidance ↗

General information, not a diagnosis or personal treatment plan. Exact pathways and options vary. Reviewed 8 September 2026.