Write down the important parts
- When the problem began and whether it comes and goes.
- How it affects sleep, eating, self-care, work, study, relationships and safety.
- Medicines, physical-health conditions and substances that may be relevant.
- What you have tried, what helped, and what made things worse.
- The one thing you most want help with.
Questions you can ask
- What do you think the next step should be?
- How long is the likely wait after this assessment?
- Who should I contact if I get worse?
- Are there groups, self-help or local services I can use while waiting?
- How will information be shared with my GP?
Make the appointment more accessible
- Ask in advance about an interpreter, written communication, a quieter space or another reasonable adjustment.
- Bring notes and read from them or hand them over.
- Ask whether a trusted person can join you if that would help.
Keep it manageable
You do not have to complete every step today. Choose the smallest useful action, such as writing one sentence, saving one number or asking one person to sit with you while you call.
Trusted sources and next steps
NHS: mental-health assessments ↗NHS: accessing mental-health services ↗General UK information, not a diagnosis or personal treatment plan. Services differ across England, Scotland, Wales and Northern Ireland. Information reviewed 23 August 2026.